Return Policy
We accept returns within 14 days of the original purchase. After 14 days, unfortunately, we can’t offer you a refund or exchange.
Eligible items must be unused and in the same condition that they were received in.
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You are responsible for providing proof of purchase and paying the shipping rates.
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Once the item is received, we will send you an email to notify you that we have received it and if it was approved after inspection.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange Policy
The same process goes for exchanges.
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In addition, email shop@sergiojr.com with the product and product details of the item you would like to replace.
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If you are approved, then your replacement will be sent with the next shipments.
Address:
Sergio JR Shop​
50 Woodside Plaza #818
Redwood City, CA, 94061